1. Acceptance of Agreement
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Subscriber", "User") and KEMO IPTV ("Service Provider", "we", "us"). By browsing our official website (https://kemooiptv.us/), placing an order via our secure WhatsApp gateway, or connecting an IPTV player application to our streaming clusters, you agree to comply with and be bound by these Terms.
KEMO IPTV operates entirely on prepaid terms. When your subscription period concludes, your account simply expires. We never store credit cards on file for automated rebilling, and you will never receive an unexpected charge.
2. Digital Delivery & Instant Provisioning
All services provided by KEMO IPTV are 100% digital goods:
- Fulfillment Timeline: Upon receipt and verification of your payment, your unique M3U playlist URL, EPG TV guide link, and Xtream Codes API login credentials are generated and dispatched within 1 to 5 minutes.
- Delivery Channels: Credentials are sent directly to the WhatsApp number and/or email address supplied during checkout.
- Setup Assistance: Every order includes links to our comprehensive, step-by-step IPTV Installation Guides for Smart TVs, Firesticks, Android TV boxes, MAG boxes, PCs, and iOS mobile devices.
3. Concurrent Screen & Device Allowances
You are permitted to configure your KEMO IPTV account on multiple personal devices (e.g., your living room TV, bedroom Firestick, and personal smartphone); however, simultaneous (concurrent) streaming is restricted strictly by your purchased subscription tier:
| Subscription Tier | Active Device Concurrency | Permitted Environment |
|---|---|---|
| Single Screen Plan | 1 Concurrent Stream | Individual viewing. One active stream at any given moment. |
| Multi-Screen (2 Devices) | 2 Concurrent Streams | Couples and two-room households streaming simultaneously. |
| Multi-Screen (3 Devices) | 3 Concurrent Streams | Full family households with concurrent viewing across multiple rooms. |
Exceeding your concurrent stream allowance causes automatic server-side connection throttling or temporary line freezing to protect stream integrity for other viewers.
4. Transparent Pricing & Billing Rules
All prices displayed on our Packages & Prices page are in United States Dollars ($ USD) unless explicitly converted at checkout:
- No Hidden Surcharges: Prices are all-inclusive. There are zero broadcast surcharges, no sports tier add-on fees, and no equipment rental fees.
- Renewals on Your Terms: If you wish to renew your subscription, our team will send a friendly reminder 3 days prior to expiration. You may choose to renew or simply let the service conclude.
5. 7-Day Money-Back Guarantee
We are confident in our anti-freeze streaming performance. We offer an unconditional 7-Day Money-Back Guarantee on all first-time subscription packages. If our technical engineering team cannot resolve a service disruption on your device within the first 7 calendar days of your purchase, you are entitled to a full refund. For full terms, please refer to our Refund Policy.
6. Permitted Use & Prohibited Conduct
Subscribers agree to utilize KEMO IPTV strictly for personal, private, non-commercial entertainment. The following activities are expressly prohibited and result in immediate termination without refund:
- Restreaming & Redistribution: Rebroadcasting, relaying, or redistributing our streaming feeds to public venues, commercial establishments, or unauthorized third-party IPTV networks.
- Credential Sharing: Publicly posting or reselling your individual M3U or Xtream Codes login credentials on internet forums, social media, or torrent sites.
- Automated Scraping: Using automated bots or spiders to scrape channel streams, VOD media files, or EPG metadata servers.
7. Server Stability & Maintenance SLA
KEMO IPTV commits to a 99.9% network uptime Service Level Objective across our core cloud streaming array. To uphold this standard:
- Anti-Freeze Optimization: Servers employ intelligent multi-CDN routing and dynamic bandwidth allocation during major global sporting finals (UEFA Champions League, NFL Super Bowl, Formula 1).
- Scheduled Upgrades: Necessary hardware maintenance is conducted during off-peak hours (03:00 - 05:00 UTC) with redundancy failover to prevent viewing interruptions.
8. Disclaimer & Intellectual Property
KEMO IPTV operates as a digital transmission aggregator. We do not host, store, or physically transmit video content from our own physical hardware. All channel identifiers, trademarks, logos, and network names are the intellectual property of their respective owners. Users are solely responsible for ensuring their usage complies with their regional telecommunication guidelines.